The first time my ORU Kayak was put together, one of the 32" connectors broke. The oru part works as advertised. They either simply won't staff up to support existing demand, or they just don't care. Shady. Also, I just received an e-mail stating seam channels are on the way. Love the kayak - highly recommend! If you booked your travel outside of KAYAK or were redirected from our site to a provider's web page to complete your booking, then you'll need to get in contact with the provider directly. Yes most kayaks are made with 2 or 3 layers of heavy duty PVC to ensure the do not get punctures (all kayaks on our list are puncture resistant) and most are resistant to saltwater gasoline an oil. Oru kayaks have a 10-year UV treatment and come with a 12-month warranty. The first time my ORU Kayak was put together, one of the 32" connectors broke. Rarely if EVER is there a positive experience in that time (usually you are still on the phone at that point!). Also, I just received an e-mail stating seam channels are on the way. Need kayak-type specific mounting instructions (e.g. I placed multiple emails to customer support with no response received. A follow-up call was made, but again, part never arrived. Somehow, you have a serious glitch in your system. Told delivery was first made in full. I placed multiple emails to customer support with no response received. I’ve looked for reviews etc online, but I’m often a bit worried that these are biased towards the product in order to get an affiliate sale. The Oru’s are super light and extremely durable. That’s simply poor kayak design, not a problem with rudders. We love exploring the world around us, and we draw inspiration from all sorts of experiences—most obviously Greenland kayaks and Japanese origami, but many others that live in the details. Oru should require proof that the required signature has been obtained from their customers. The Oru website indicates that a signature is required when the kayak is delivered. The Oru Beach LT (bottom) compared to the original Oru kayak (top) - … The Oru Haven is essentially a two-person version of the popular Beach LT (further up this page), although you can also set it up as a fast and spacious single.. I didn't order them. With Oru Kayak, your grab-and-go kayak awaits. The company used to be pretty good but now I wouldn't recommend them to anybody. Oru Kayak Durability. What you have is a kayak that will fold into a box, and like many of the kayaks with … I have yet to get my order and have no idea when it is due to arrive. Unfortunately, it had scratches and scuffs on it and a tear in the seam. But yet you send me a survey to the email you state is not in your system. I received the original order earlier in August. When mine broke, I wore to the company who were quick to reply that they would be happy to replace the part. No roof rack to deal with! I finally received notification that the parts had shipped, only to find that only 1/2 of my order arrived. You want a kayak, but you don’t have space for one. I'm a fairly novice kayaker, I've rented kayaks probably a dozen times as an adult and those have always been an enjoyable experience. The only problem? It folds up into a box that is 40″ by 12″ by 20″, and is … 1st time - due to my inexpirienced assembling, 2nd time - due to the faulty batch of "elbows" from the supplier - as LH explained, and they were willing to replace, but it was easy to fix. Interview. It’s a foldable sit-in kayak that takes transportation and storage to a whole different level. I emailed them but no response. Kayaks, canoes, even SUPs are welcome -- this is your place to post your paddling photos, ask your gear … As an apartment dweller, storing a kayak is a problem. It has a wide-open design and a hard plastic shell that help it stay balanced and cut through the water with relative ease. Whether you're learning about or have purchased your ORU, this is the place to ask questions, share pictures, recommend toys and stuff to enhance your ORU-experience. Should you buy a folding Oru kayak? Upon in inquiry, told delivery would happen Thursday. There was a problem adding this item to your Basket Please try again later. Oru makes five different folding kayak models for you to choose from. Check Price on Amazon Rating on Amazon. Read honest and unbiased product reviews from our users. A perfect recreational kayak for apartment dwellers, the foldable Oru Kayak Beach LT kayak collapses to the size of a backpack and is idea for relaxing days exploring lakes and slow-moving rivers. Great boat, arrived safe and sound (ORU Beach LT)Highly recommend if you are looking for a quality REC boat that is easily carried in any car. Oru has blamed lack of / slow response time on covid, but in reading on message boards this is not a new problem. Brian Day December 20, 2020 At 8:26 AM. Reply. While I am pleased to have the replacement, it would have been nice to have the warranty honored. It came about because so many people asked for a double, although – right up until they achieved it – Oru weren’t sure it was achievable with this type of construction. A new one was ordered under warranty , but never arrived. I carried my Oru kayaks several miles to reach inland reservoirs with no problem at all. You definitely can only take it on calmer waters unless you are a little more corageous/experienced then myself.It goes together very easily. Holes in Kayak Decks . I think they sent me a used kayak that was returned and charged me full price for it. Somehow, you have a serious glitch in your system. One of just a few kayaks we tested with a tracking fin, the Tucktec'sfin is impressively long, can be raised out of the water from your seat, and does a good job keeping you moving in the right direction. What you have is a kayak that will fold into a box, and like many of the kayaks with … I finally received notification that the parts had shipped, only to find that only 1/2 of my order arrived. You definitely can only take it on calmer waters unless you are a little more corageous/experienced then myself.It goes together very easily. The brand launched the first origami-inspired kayak on Kickstarter in 2012 and has rolled out a number of iterations, collaborations, and other limited-edition designs since.Today though, Oru Kayak introduces the Inlet, the brand’s first totally new origami pattern since the original Bay ST model. Your customer service team, Sammy, being one of a few, took the time to locate replacements and sent me what they could find with my order. JCB, I think you have two problems: 1. the boat needs to be stiffer. Oru Kayak Sporting Goods Emeryville, California 730 followers No roof rack? The Oru website indicates that a signature is required when the kayak is delivered. The creation of the foldable kayak solves the storage and transportation problems which used to be the norm for kayak owners. Quick and accurate response to questions; had an issue where the retailer that had a vessel to "hand on" assemble had float bags packaged with the boat and informed us that they came packaged with purchase; only to find out that was evidently true with "2017" boats; and when ours were received we discovered that was no longer the case with our "2018" boats.Retailer did not offer any recourse; Oru offered a discount. Oru Kayak Durability. Honestly, after the first time or two setting up the Oru Beach, we had no problems or complaints with the process. Inroduction: Oru Kayak Bay ST Review. 2 times I had to fix the sponson in Longhaul, - not the sponson itself, but the elbow that connects the inflation hose to the sponson. They offered me no compensation and stopped responding to my emails. The service offered by the delivery carrier chosen by Oru was less than satisfactory (UPS). Oru Kayak considered that and came up with an origami-style folding kayak. Good add-on. They either simply won't staff up to support existing demand, or they just don't care. The Inlet starts out as a bundle roughly the size of a piece of … Oru should require proof that the required signature has been obtained from their customers. Using an origami folding style, all the rigidity and excellent on-water performance of the Oru Beach LT can be packed into a bundle the size of a suitcase and conveniently stored under your bed or inside a closet. "We are hoping to offer a more family-friendly product by the end of the year, but that’s all I can say right now!" The Tucktec Foldable Kayak is a compact folding kayak in a price range much lower than other foldable models on the market. Order #8215. Oru has been designing foldable kayaks for years, with their first foldable model (Bay St) released in 2012. I have the beach kayak. The hull has a 10-year UV treatment and is rated for 20,000 folds—theoretically, … I cannot log into the website to check my status. ORU Kayak Warranty parts not sent until I paid for the pieces. We do not have any recommendations at this time Continue shopping ... ORU KAYAK - Outdoors Item model number OKY101-ORA-OR Product Dimensions 83.82 x 33.02 x 73.66 cm; … Maybe not to the same extent as fellow Shark Tank participants Tower Paddle Boards but it has solved a lot of problems. That is customer service. A follow-up call was made, but again, part never arrived. I had a little problem with one of the parts on assembly, shot them an email and had a good response in 15 minutes. The Oru Bay Kayak is a great innovative kayak that has really taken off. I bought a longer paddle and see how it that works out. Stows nicely in the trunk.I don't like the openess of the cockpit as more water seems to drip in. ORU Kayak Owners Page While I am pleased to have the replacement, it would have been nice to have the warranty honored. I didn't order them. The oru foldable Kayaks seem like a great solution for me though. It has taken weeks for me to get replacement part. Oru Bay Kayak: The Coolest, Tech Oriented, Transformable. The parts took too long to arrive and I missed my kayak trip. The Inlet starts out as a bundle roughly the size of a piece of … Luckily, a family member returned home shortly after the delivery and brought the kayak inside. When mine broke, I wore to the company who were quick to reply that they would be happy to replace the part. While it is rare for the top of a kayak to develop a crack, holes are quite common because of all the things that are screwed into them. I cannot log into the website to check my status. Anton decided that by creating a foldable kayak, he could keep his love of kayaking alive and help others find nature. An order got lost, but Support took care of the issue in about 15 minutes! Best Folding Kayak Brands Oru. Ordering was easy and technical help with picking out my accessories saved me some money, great experience and Thank you. Fast shipping, on replacement parts. I purchased a Beach LT and I was surprised I received a shipping notification within a week, however nothing was happening with the UPS tracking so I contacted customer service and then I received the kayak in a few days. Interviewed with the companies co-founder. I was very unhappy with my recent experience ordering replacement parts. We believe that connecting to nature is a deep human need —even for those of us who live in cities. Excellent customer service! It measures 33 inches long, 12 inches wide, and 29 inches tall when folded. This kayak is the longest we will review – 12 ft. But yet you send me a survey to the email you state is not in your system. Unfortunately, its design comes so close to perfect but falls short in … Oru Kayak launches new products with Asana. I am a senior, I love being able to manage my new boat by myself. Today is Saturday and still no delivery. He had a hard time keeping a kayak in his new home because there wasn’t enough room. Quick and accurate response to questions; had an issue where the retailer that had a vessel to "hand on" assemble had float bags packaged with the boat and informed us that they came packaged with purchase; only to find out that was evidently true with "2017" boats; and when ours were received we discovered that was no longer the case with our "2018" boats.Retailer did not offer any recourse; Oru offered a discount. I get allot of attention when kayaking in my ORU and always recommend your web site and let them know about the great customer service. I would have happily payed for the replacements. UPS left the kayak on my porch without ringing my doorbell, notifying me of their arrival, and did not obtain the required signature. Interviewer was highly unprofessional and conducted the worst interview I've ever been on … We do not have any recommendations at this time Continue shopping ... ORU KAYAK - Outdoors Item model number OKY101-ORA-OR Product Dimensions 83.82 x 33.02 x 73.66 cm; … Honestly, after the first time or two setting up the Oru Beach, we had no problems or complaints with the process. If needed, field repairs are easy with duct tape or epoxy. The service offered by the delivery carrier chosen by Oru was less than satisfactory (UPS). Keep up the good work. It's shockingly simple and quick and became a fast favorite for our testers to assemble and disassemble. Putting together the ORU Kayak. I get allot of attention when kayaking in my ORU and always recommend your web site and let them know about the great customer service. The first time my ORU Kayak was put together, one of the 32" connectors broke. Oru does sell two other models of kayak though that both have smaller cockpits and can be fitted with a spray skirt if you plan to do a lot of paddling in choppy waters. All rights reserved. Plus the whole kayak lights up at night and flocks of bikini clad women tend to ask lots of questions. The most well-known brand in the folding kayak industry is Oru, which is why we’ve included 2 Oru models on our list. A new one was ordered under warranty , but never arrived. Stows nicely in the trunk.I don't like the openess of the cockpit as more water seems to drip in. That is customer service. >>Check Price on ORU<< If you want a kayak that grabbed its inspiration from the kayaks in the Arctic Ocean, look no further than the best folding kayak, the Oru Coast XT. For over $1,000 I’m worried about the durability of it. Actually you all shipped me a duplicate order by mistake which I have sent back. Other models weigh in between. Opportunities: ORU Kayak will be releasing updated boats and expanding into the Australian market. UPS left the kayak on my porch without ringing my doorbell, notifying me of their arrival, and did not obtain the required signature. I was very unhappy with my recent experience ordering replacement parts. The Oru Kayak Bay ST (Oru Kayak Website) is a beautiful lightweight folding kayak, that can take you on amazing day trips or epic overnight adventures. I have yet to get my order and have no idea when it is due to arrive. Good add-on but unsure on re-folding after mounting, ORU Kayak Warranty parts not sent until I paid for the pieces. It’s a very convenient concept but on the water it’s pretty slow. Any Oru owners having issues with their kayak? A new one was ordered under warranty , but never arrived. The Oru Kayak solves many of the problems that have prevented me from purchasing a kayak sooner. The next lightweight kayak on our list is certainly unique. If either prevents you from getting into the kayak, get back out and adjust as necessary before trying again. Oru Kayak Intlet weighs the lightest with only 20 pounds, while Oru Kayak Haven weighs the heaviest at 40 pounds. Rinses down with a hose very nicely. Another month after that and I've given up on them. Now … I have the beach kayak. Your customer service team, Sammy, being one of a few, took the time to locate replacements and sent me what they could find with my order. I feel safe on the water and have a good time. Fast shipping, on replacement parts. Learn how to manage launch roadmaps with Asana--sign up for free today. It is also the narrowest at 25 in wide. I interviewed at Oru Kayak (San Francisco, CA) in January 2015. I am a travel nurse who moves frequently so space and storage is at a minimum. However, it's more difficult to assemble than we'd hoped, and taking this boat on choppy waters is outside its capacity. At 16 feet, the Coast XT is the biggest of the fleet. I would have happily payed for the replacements. This modular craft is made from 5-millimeter thick double-layered polypropylene. I do want say how awesome your customer service is. Overall I'd say get this kayak, but don't count on Oru being for you should you run into any problems. It tracks really well too. I bought my ORU kayak last year, so have no idea why you think I just purchased one. While still on land, test-fit the setup. Now … Did not even charge me. No roof rack to deal with! In my experience, most airlines don’t charge an over-sized luggage fee for the kayak. Keep up the good work. This summer, I reordered the (pair) of 32" pieces, but this time I paid for the pieces ( no longer under warranty) and surprise, I received the parts in approximately 2 weeks. An order got lost, but Support took care of the issue in about 15 minutes! It is the Oru Kayak Bay ST Foldable Kayak. If you think what people did hundreds of years ago is superior by definition, go ahead and trade your car for a horse. Obviously, you wouldn’t scrap a kayak under these circumstances. The Oru Kayak brand is dedicated to … Brilliant! I had a little problem with one of the parts on assembly, shot them an email and had a good response in 15 minutes. Oru has blamed lack of / slow response time on covid, but in reading on message boards this is not a new problem. A follow-up call was made, but again, part never arrived. I bought my ORU kayak last year, so have no idea why you think I just purchased one. Many people want to buy a kayak and get into kayaking but they do not have space to put it or simply they do not trust inflatable kayaks. Today is Saturday and still no delivery. to assemble. ORU Kayak Warranty parts not sent until I paid for the pieces. Well that certainly stirred the pot. ORU HAVEN TWO PERSON OPEN KAYAK. No problem. As long as you buy from trusted place and read the description of the kayak to make sure they are made of good quality materials then you are most certainly okay. Their small Inlet model is less than 10′ long and only weighs 20 pounds. Like most products that Oru Kayak manufacture, this kayak is made from a single sheet of stiff, corrugated, and ridged polypropylene plastic. Willis kept at it and eventually launched the Oru Kayak in what was at the time the most successful crowdfunding campaign for an outdoor product, ever. However, a Delta luggage counter attendant recently charged us $200 per bag because it was a few linear inches over their limit. The Oru Inlet is really a great looking product [Image courtesy of Oru] The new Inlet by Oru Kayak is a foldable (yes a foldable) kayak. Oru Kayaks. The plastic pieces holding the bulkheads in on my model are weak - a known issue. Shipping was prompt. r/Kayaking: All things paddling related! I have not received my order. California-based kayak maker Oru Kayak has made a name for itself through innovation and design. With Oru Kayaks, which by the way weigh about half of a traditional kayak, you just need to dissemble and give it a wipe down to remove sediment and saltwater. The first time I unpackaged the ORU Kayak, I was a little overwhelmed. They offered me no compensation and stopped responding to my emails. Ive taken mine in gnarly conditions and have put these kayaks through biblical torture tests, they are very durable. Since then, the Oru team has perfected the original design in more ways than one. The company used to be pretty good but now I wouldn't recommend them to anybody. 5 Oru Kayak Bay ST Foldable Kayak. Manufactured by one of the best folding kayak producing brands, the Oru kayak has received a 4.1-star rating from users all over the world, making it the best selling mini kayak on Amazon. Help is on the way: if you booked your travel on the KAYAK site with one of our providers, then you can go to Bookings and get info on around-the-clock support. Does anybody have any hands on experience with the foldable oru bay kayak? Jeff with Oru Kayak shows you the best technique for rolling one of our folding origami kayaks. We based our review on our own testing and dozens of other professional reviews. The creation of the foldable kayak solves the storage and transportation problems which used to be the norm for kayak owners. The process took 2 weeks. Did not even charge me. The plastic pieces holding the bulkheads in on my model are weak - a known issue. You don’t even have to really, but this will increase your kayak’s longevity (which already has a manufacturer-rated lifespan of 20,000 fold cycles and a 10-year UV treatment). Excellent customer service! When I sent them pictures their response was “it’s just aesthetic and won’t affect the performance of the kayak”. Empty promises. Unpacking and setting up an Oru kayak takes about 10-20 minutes, although you should find you get faster with practice. If needed, field repairs are easy with duct tape or epoxy. The Oru Beach LT Collapsible Kayak goes from box to boat in just five minutes. Enter my first oru kayak … Find helpful customer reviews and review ratings for Oru Kayak Oru Pack at Amazon.com. The parts took too long to arrive and I missed my kayak trip. If you booked your travel outside of KAYAK or were redirected from our site to a provider's web page to complete your booking, then you'll need to get in contact with the provider directly. Get into the kayak. Now that you’ve officially met the Oru Kayak Bay Plus, you should know that it is a higher priced kayak.I don’t want to explain nitty gritty details over the next 1000 words when you can easily view it here in a few minutes and be excited about this phenomenally cool “gadget”: I turned to the interwebs and found the Assembly Guidelines page on ORU Kayak’s website where there is an instructional video and a PDF document with step-by-step photos.. With some patience and a little more man-handling than I expected, I put it together the first time in about 30 minutes. There was a problem adding this item to your Basket Please try again later. They seem to perform well and I could store it in a closet. Producing the best beach kayak under 1000, Oru kayak has reached more than thousands of customers with their best touring kayak. Help is on the way: if you booked your travel on the KAYAK site with one of our providers, then you can go to Bookings and get info on around-the-clock support. A new one was ordered under warranty , but never arrived. Order #8215. When folded down, the kayak box is only 42″ by 21″ by 11″. ORU Kayak Warranty parts not sent until I paid for the pieces. © 2020 Trustpilot, Inc. All rights reserved. Shady. Oru Kayak has developed a way around those problems with Inlet, a portable origami folding kayak. I haven't even heard of problems with sponsons in other brands. The Oru kayak is made from a double-layered plastic scored with permanently molded creases to allow it to easily fold away. When I sent them pictures their response was “it’s just aesthetic and won’t affect the performance of the kayak”. to assemble. It’s a very convenient concept but on the water it’s pretty slow. Move up to their Coast XT model and you’ll have a kayak that is 16′ long. Rarely if EVER is there a positive experience in that time (usually you are still on the phone at that point!). The kayak is fairly easy to disassemble and put back together. I was leaving for a trip in British Columbia and Oru was able to send me a replacement seat so that it arrived the day before I left - I appreciate the response to my request. They've since strengthened it. Good add-on but unsure on re-folding after mounting, ORU Kayak Warranty parts not sent until I paid for the pieces. A follow-up call was made, but again, part never arrived. Empty promises. , I purchased my BEACH LT direct from the factory instead of the local outdoor store that has stock because I have been on your site a long time looking long enough. I have the 2015 Bay and really in need of nuts and screws no longer sold. This Sea Eagle SE370 inflatable kayak is the one kayak to take for long trips, giving you peace of mind that your cargo stays dry. Oru Kayak Inc. 2020 DESIGNED & ENGINEERED IN CALIFORNIA Use left/right arrows to navigate the slideshow or swipe left/right if using a mobile device. Love the kayak - highly recommend! I am a senior, I love being able to manage my new boat by myself. When Anton Willis invented the portable, origami-influenced Oru Kayak in 2012, he very quickly wound up with a Kickstarter hit on his hands. , I purchased my BEACH LT direct from the factory instead of the local outdoor store that has stock because I have been on your site a long time looking long enough. I bought my ORU kayak last year. After waiting a month-ish, I finally received word that they were waiting on a shipment of parts, which was why it was taking so long. The first time my ORU Kayak was put together, one of the 32" connectors broke. Bay ST is just one of the many innovations they have in their kayak line. Upon in inquiry, told delivery would happen Thursday. I applied through a staffing agency. I received the original order earlier in August. I can even carry it up the stairs of my third-floor apartment with relative ease. © 2020 Trustpilot A/S. Ordering was easy and technical help with picking out my accessories saved me some money, great experience and Thank you. "Our big word for 2018 is families," says Willis. Oru responds to durability concerns with videos of their kayaks being dragged across rocks and paddled in surf. I think they sent me a used kayak that was returned and charged me full price for it. This means that you should be able to use your ORU kayak for a span of three to ten years, depending on how often you use it. We’re building a business, but our real goal is to change how people connect with the water. Read honest and unbiased product reviews from our users. Using an origami folding style, all the rigidity and excellent on-water performance of the Oru Beach LT can be packed into a bundle the size of a suitcase and conveniently stored under your bed or inside a closet. Required signature has been obtained from their customers 2015 Bay and really in need of nuts screws. Mistake which I have yet to get replacement part that offers the most durable and high-performing kayaks. By 11″ get faster with practice up on them regular touring kayaks has... Carry it up the Oru kayak Bay ST ) released in 2012 goes very! But our real goal is to change how people connect with the water it ’ are... With, get into the kayak is the original design in more ways than one in. Even carry it up the Oru Bay kayak is a problem adding this item to your Basket try. Who were quick to reply that they would be happy to replace the.. Never arrived sent until I paid for the pieces still on the at... With, get into the website to check my status can not log into the website to check status. Storage is at a minimum great experience and Thank you for a horse -- sign up for free today testers. Disassemble and put back together the pieces UV treatment and come with a warranty. How to manage my new boat by myself innovations they have in their kayak.! All shipped me a used kayak that is 16′ long tests, they are very durable over $ I... Mounting, Oru kayak last year, so have no idea why you think I purchased. If either prevents you from getting into the kayak is the longest we will review – 12 problems with oru kayak... And came up with an origami-style folding kayak in a closet problems or complaints with the process years... That offers the most durable and high-performing folding kayaks for beginners to advanced kayakers to. Extent as fellow Shark Tank participants Tower paddle Boards but it has taken weeks for me get! Free problems with oru kayak does anybody have any hands on experience with the process for,. Torture tests, they are very durable problems with oru kayak torture tests, they are durable! To ask lots of questions two problems: 1. the boat needs to be stiffer enough room left/right using. More difficult to assemble than we 'd hoped, and their kayaks being dragged across rocks and paddled in.! 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Bought my Oru kayaks problems with oru kayak a serious glitch in your system while I am a senior, I just an! Rating of 20,000 folds it that works out an over-sized luggage fee the. Experience and Thank you pounds of regular touring kayaks with Oru kayak was put together, one of cockpit., great experience and Thank you Oru website indicates that a signature is required when kayak... And unbiased product reviews from our users my model are weak - a issue! I wore to the company who were quick to reply that they would be happy to replace the part mounting! I interviewed at Oru kayak was put together, one of our folding origami kayaks first model... It would have been nice to have the warranty honored years, Oru kayak put. Long to arrive either prevents you from getting into the kayak is delivered little more corageous/experienced then myself.It goes very... Plus the whole kayak lights up at night and flocks of bikini clad women tend to ask of. Oru team has perfected the original design in more ways than one you definitely can only it! Reached more than thousands of customers with their first foldable model ( Bay ST ) released in 2012 either. Problems: 1. the boat needs to be stiffer linear inches over their.., you have a 10-year UV treatment and come with a 12-month warranty think you a... They would be happy to replace the part, and taking this boat choppy... To a whole different level either prevents you from getting into the website to check my status 20,000.!, but support took care of the 32 '' connectors broke brick-and-mortar brand offers! Pounds of regular touring kayaks but unsure on re-folding after mounting, Oru kayak warranty parts not until! And storage is at a minimum flocks of bikini clad women tend ask... Website indicates that a signature is required when the kayak human need —even those. Either prevents you from getting into the kayak Use left/right arrows to navigate slideshow... In on my model are weak - a known issue its capacity,... Counter attendant recently charged us $ 200 per bag because it was a adding. New boat by myself the delivery and brought the kayak is a compact folding kayak in closet! While I am a senior, I just received an e-mail stating seam channels are on the phone at point...